Frequently asked questions


How do I order online?
To order online browse through our range of products, and when you see an item you would like to order simply click "Add to Cart". To view or modify your cart at any time click on "View Cart." Once all of the items you have chosen have been added to the virtual cart click on "Checkout" where you will be guided through the payment procedure.


How do I order by Phone or Post?
Credit and debit card payments can now be taken over the telephone. Simply call 07794 041455 to place your order. Goods can also be paid by cheque through the post. Please make cheques payable to “Three Peaks Legal Stationery Limited” and send to Three Peaks House, 3 Hambledon Road, St Georges, Weston-Super-Mare, Somerset, BS22 7GJ.


How long does Delivery take?
Standard seals, company registers, thermal binding products, share certificates, legal pads & books, minute books and stationery items can be despatched the same day providing the order is received by 2pm*.

Rubber Stamps and Pre-Inked Stamps will be despatched within 1-5 days of order placement*.
Name Plates, Name Strips and non-standard seals will take no longer than 5 – 10 working days*.
Registered Office Boards will take approximately 4 – 5 weeks*.
If there are any changes to these lead times we will inform you via email or telephone.

* Please note these are despatch times. To receive your items within 24 hours of despatch date you will need to select the Premium delivery option at Checkout.

Orders placed after 2pm on a Friday, all day Saturday, Sunday and Bank Holiday will be processed the following working day.


How long do I have to return a faulty purchase?
All of products are thoroughly checked for any defects before being sent out. Should you encounter any problems with your purchase you have 14 days to return the goods for a full refund or a replacement item. Contact us and we will let you know the details for returning goods


What do I do if I have a problem with my order or if my order is incorrect?
Should there be any problems with your order, please send us an email and one of our customer representatives will be pleased to assist you.


Can I cancel my order?
Yes. You can cancel your order at any point before despatch. However for engraved products which have already been started a charge may still occur at the discretion of Three Peaks Legal Stationery Limited.


What is your returns policy for items no longer required?
In accordance with The Consumer Protection (Distance Selling) Regulations 2000 (as amended) and the Electronic Commerce (EC Directive) Regulations 2002 you can return any order* that is no longer required within 7 days of receipt of your order for a full refund.

* This does not apply to any products that have been personalized for your requirements, e.g. Company Seals, Company Name Plates, Company Name Strips, Registered Office Boards, Printed Stationery & Literature.

Returns have to be notified in writing either by email to dave@threepeakslegalstationery.co.uk or by post to Three Peaks Legal Stationery Limited, Three Peaks House, 3 Hambledon Road, St Georges, Weston-s-Mare, BS22 7GJ